Driver Privacy Policy

1. Introduction

Welcome to the TRUXX Driver App. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose your information when you use our app.

By using the TRUXX Driver App, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

• Types of Information Collected: We collect personal information that you provide to us when you register, use the app, or communicate with us. This may include your name, email address, phone number, payment information, and any other information you provide.
• Purpose of Collection: The personal information we collect is used to provide and improve our services, process transactions, communicate with you, and personalize your experience within the app.

2.2 Location Data

• Types of Information Collected: We collect your device’s precise location to provide location-based services, such as sending trip requests from nearby customers and calculating the distance traveled during a trip to determine the fare.
• Purpose of Collection: Your location data is used to match you with nearby trip requests and calculate accurate trip fares based on distance traveled.
• Sharing: Your location data is not shared with any third parties except as necessary to provide the services within the app (e.g., sharing with customers requesting trips).

2.3 Automatically Collected Information

• Types of Information Collected: We may collect certain information automatically when you use the app, including device type, operating system, app usage data, and crash logs.
• Purpose of Collection: This information is used to monitor and improve the performance of the app, ensure compatibility with your device, and troubleshoot issues.

3. How We Use Your Information

• Service Delivery: We use your personal information to provide the services offered by TRUXX Driver App, including processing trip requests, calculating fares, and facilitating payments.
• Communication: We may use your information to contact you with updates, promotional offers, and other information related to the app. You can opt out of receiving promotional communications at any time.
• Improvement and Personalization: We use the information we collect to improve the app’s functionality and user experience and to personalize the services we offer based on your preferences.

4. How We Share Your Information

• Service Providers: We may share your information with third-party service providers who assist us in operating the app, processing payments, or providing other services on our behalf. These providers are contractually obligated to protect your information.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests, such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

• Security Measures: We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
• Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

6. Your Rights

• Access and Correction: You have the right to access and correct the personal information we hold about you. You can do this by contacting us at the email address provided below.
• Deletion: You can request the deletion of your personal information by contacting us. Please note that some information may be retained as required by law or for legitimate business purposes.
• Opt-Out: You can opt out of receiving promotional communications from us by following the instructions in those communications or by contacting us directly.

7. Modifications and Termination

• Modifications to the App: TRUXX Driver App reserves the right to modify, suspend, or terminate the app or any part thereof at any time without prior notice.
• Modifications to the Privacy Policy: We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting, and it is your responsibility to review this policy periodically for updates.

8. Governing Law and Dispute Resolution

• Governing Law: This Privacy Policy shall be governed by and construed in accordance with the laws of the jurisdiction where TRUXX Driver App is based.
• Dispute Resolution: Any disputes arising out of or in connection with this Privacy Policy shall be resolved through amicable negotiations. If a resolution cannot be reached, the disputes shall be submitted to the competent courts of the jurisdiction.

9. Severability

• Severability Clause: If any provision of this Privacy Policy is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy or the TRUXX Driver App, please contact us at:

Email: admin@truxx.ae

11. Acceptance of This Policy

By using the TRUXX Driver App, you signify your acceptance of this Privacy Policy. If you do not agree with this policy, please do not use our app.

12. External Links

The TRUXX Driver App may contain links to external sites. We are not responsible for the privacy practices or content of these external sites and encourage you to review their privacy policies.